Privacy Policy

Your Privacy Matters to Us

At RegalPro Albany Decks, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you contact us for a quote or service, we collect personal information that you voluntarily provide. This may include:

• Your name
• Phone number
• Email address
• Property address
• Project details and preferences

We only collect information that is necessary to provide you with our deck building services and communicate with you about your project.

Automatically Collected Information

When you visit our website, certain information is automatically collected, including:

• IP address
• Browser type and version
• Pages you visit on our site
• Time and date of your visit
• Time spent on pages
• Referring website

This information helps us understand how visitors use our website and improve your browsing experience.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide you with quotes and estimates for deck building services
• To schedule appointments and site visits
• To communicate with you about your project
• To send you service updates and important notifications
• To process payments for services rendered
• To improve our website and customer service
• To respond to your questions and requests
• To comply with legal obligations

We will never sell your personal information to third parties.

Information Sharing and Disclosure

We keep your information confidential and only share it in limited circumstances:

Service Providers

We may share your information with trusted third-party service providers who help us operate our business, such as payment processors, scheduling tools, or email services. These providers are required to keep your information confidential and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our customers and employees.

Business Transfers

If our business is sold or merged with another company, your information may be transferred to the new owner as part of that transaction. You will be notified of any such change.

Data Security

We take the security of your personal information seriously. We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

You are responsible for maintaining the confidentiality of any passwords or account information.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or material suppliers. We are not responsible for the privacy practices of these external sites.

We encourage you to review the privacy policies of any third-party sites you visit.

Your Privacy Rights

You have certain rights regarding your personal information:

• Access: You can request a copy of the personal information we have about you
• Correction: You can ask us to correct inaccurate or incomplete information
• Deletion: You can request that we delete your personal information, subject to certain legal exceptions
• Opt-Out: You can opt out of receiving marketing communications from us at any time

To exercise these rights, please contact us using the information provided at the end of this policy.

Email Communications

If you provide us with your email address, we may send you project updates, service reminders, and occasional promotional offers related to deck building and outdoor living.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

If we learn that we have collected information from a child under 18, we will delete that information promptly.

Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy.

When your information is no longer needed, we will securely delete or anonymize it unless we are required to keep it for legal or business purposes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new "Last Updated" date.

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: